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Proofpoint, Inc.

Whitelist an IP Address to Bypass Reputation

Whitelist IP to bypass Reputation

If you wish to whitelist an IP in order to bypass Proofpoint's reputation service, you will need to submit a request through our support site.  Proofpoint support resources will then review requests and, if approved, whitelist the requested IP address(es). Please ensure your request includes the following:

  • A list of each IP that needs to be whitelisted
  • A reason/justification for each IP to be whitelisted

CIDRs are not allowed. Any request that includes a CIDR range will be rejected.