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Proofpoint, Inc.

Data Loss Prevention (DLP) FAQs

Situation General frequently asked questions regarding Data Loss Prevention (DLP). 
Solution

 

What packages is DLP included in?

Data Loss Prevention is included in these packages:

  • Business
  • Advanced
  • Professional

How is Data Loss Prevention enabled?

  • DLP is automatically enabled once on the appropriate package

How do I know Data Loss Prevention is enabled?

From the Company Settings > Features page, if the Enable Data Loss Prevention (DLP) option is checked, it is on.

Check on Profile page:

At Company Settings > Profile, you will also see Data Loss Prevention Active.

Also, if you attempt to create a new filter, you will notice these items:

  • Smart Identifier Scan
  • Dictionary Scan

Do the logs report on Scan information?

No, logs will only indicate which filter caught the message, but it will not identify the Smart Identifier or Dictionary term.

Can a user see the terms included in the dictionary?

No, this is not available for public view.

Support can help

If it is important to know the items in the dictionary, please open a support ticket on the specific dictionary. Please reference a permalink to assist.

Does Proofpoint Essentials support custom dictionaries?

No, we do not at this time.

Is Data Loss Prevention available for customers on trial?

Yes, DLP can be enabled for trial customers. Once the trial is over, the created filters will be removed.

Where can I learn more about DLP items?

You may learn more in particular about DLP items:

Smart Identifiers - view this KB for some information about Smart Identifiers.

Dictionary - view this KB for some information regarding Dictionary information.