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Proofpoint, Inc.

Exporting Archive Data

Situation You want to export data that is in your companies archive.
Solution This article will explain how to export data in the archive.


Exporting Archive Data 

Search results can be exported by discovery users only. End users can only view their own messages but not export them. 

Exported data will be in .eml format in a compressed (.zip) file. Only 100K messages can be exported at a time. If your search results exceed 100,000 messages, use additional search parameters (i.e., mailbox, date, etc.) to reduce the search results.

To export archive data:

  1. After performing a search, click the Export icon above the search results.

  2. When prompted, enter a name for the search.

  3. Enter a password for the file (optional).

  4. Click Export.

Search results are added to an export job (.zip) that your browser will automatically download.

 

For more information on searching the archive, please see here

 

Deleting messages

Once messages are archived, they cannot be deleted. All messages are eventually removed based on your Retention settings (1 month - 10 years). But there is no way to remove a specific message or set of messages prior to normal retention period removal.