Skip to main content
My preferencesSign out
Proofpoint, Inc.

How can we help you?

Home Page Redo - Sandbox

Access the Community

Cases, news, and discussions

Only Partners or Direct Support customers are able to log into the Proofpoint Essentials Community to create a ticket, access news about maintenance and service incidents, and participate in Community discussions.

Getting Started Topics

Best Practices

  • How to create a filter for specific extensions
  • Proofpoint Essentials: Best Practices for Partners
  • Importing users with SMTP Discovery
  • How To Add & Manage Users
  • Steps for adding users by CSV upload

Troubleshooting Topics

  • Emails are not being received after setting up an organization on Proofpoint Essentials
  • Users not receiving email messages
  • Troubleshooting Mail Flow Issues
  • Troubleshooting issues with URL Defense
  • Reporting an email problem to Proofpoint Support
  • Troubleshooting email delivery problems using Email Logs
InternalError: (unable to fetch document from uri [status: 403 (Forbidden)]) [System.Exception] (click for details)
    at wiki.api()
    at (Proofpoint_Essentials/Home_Page_Redo_-_Sandbox), /content/body/pre[6], line 64, column 19