Home Page Redo - Sandbox
Access the Community
Cases, news, and discussions
Only Partners or Direct Support customers are able to log into the Proofpoint Essentials Community to create a ticket, access news about maintenance and service incidents, and participate in Community discussions.
Getting Started Topics
- User Provisioning Options - How to Add Users
- Proofpoint Essentials - Security Awareness: Administrator Guide
- Email Encryption Getting Started Guide
- Email Archive Getting Started Guide
- Top viewed articles related to Office 365
Best Practices
- How to create a filter for specific extensions
- Proofpoint Essentials: Best Practices for Partners
- Importing users with SMTP Discovery
- How To Add & Manage Users
- Steps for adding users by CSV upload
Troubleshooting Topics
- Emails are not being received after setting up an organization on Proofpoint Essentials
- Users not receiving email messages
- Troubleshooting Mail Flow Issues
- Troubleshooting issues with URL Defense
- Reporting an email problem to Proofpoint Support
- Troubleshooting email delivery problems using Email Logs
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