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Proofpoint, Inc.

Options for handling Bulk Mail

Situation You want to know what options are available for handling bulk email.
Solution Quarantine Bulk Email can be enabled to automatically quarantine email that scores high as bulk email.


What is bulk email? 

Email that is sent to a large list of recipients who have either directly or passively agreed to receive communications from the sender or senders.

Proofpoint Essentials does not ordinarily quarantine legitimate bulk-email. In some cases however, if an email scores as both moderately spam and high on the bulk mail scale, it may be quarantined. To help further manage legitimate bulk mail, an organization can enable the setting Quarantine Bulk Email which, when activated, will automatically quarantine an email that scores high as bulk mail. This setting can be enabled at both the organization and end-user level as pictured below by navigating to Company Settings > Spam and enabling the setting.