Proofpoint Essentials User Interface Update (2020)

About

We are pleased to announce the release of Proofpoint Essentials next generation user interface! This change requires no actions on your part.

Frequently Asked Questions

When will the UI upgrade take place?

UI upgrades will take place the week of February 10th, 2020. 

Will I have to do any preliminary actions before the upgrade can take place?

No preliminary actions are required. Upgrades will be triggered by Proofpoint personnel.

How long does the upgrade take?

The upgrade takes minutes and there is no disruption to users or mail activity during this time.

Can I change back to the old user experience?

No. Once the upgrade has taken place, you cannot be changed back to the old experience.

Can I choose not to be upgraded?

No. Customer accounts will be forced to upgrade.

Can I request specific upgrade timing?

No. Upgrades are taking place during the specified time.

Can I preview the updated UI experience?

Yes. Enable the Preview Version 6.0 (beta) control located at the top of the Essentials user interface. Then choose Preview Version 6.0 (beta) on the next dialog window. This will allow you to preview the UI experience. You can disable this control at any time.

Can I control when my account is upgraded?

Yes. You can force an upgrade at any time. Enable the Preview Version 6.0 (beta) control located at the top of the Essentials user interface. Then choose Permanently migrate to version 6 (beta) on the next dialog window. This will upgrade your account to the new UI experience.

Are there any changes to the URL we use to login?

No. There are no changes to the login URL.

Will there be updates to existing resources (training, videos, collateral, etc.)?

Yes. Existing content will be updated.