Release Notes
25 April 2024
Available to all EU Partners now. No actions are required to receive this update.
Improvements:
New Report Available - Inbound Email Protection Breakdown - All Customers
The latest report Inbound Email Protection Breakdown - All Customers offers a thorough summary of the different mechanisms and strategies utilized to detect harmful inbound emails. This report serves as an essential resource in fortifying your customers email. It provides a consolidated overview of incoming messages, highlighting those that are either blocked or delivered across all your customers.
The report showcases the proactive measures taken to block or clean suspicious emails before they reach the inbox, ensuring enhanced security and peace of mind.
To view the Report - Threat Reporting > Reports > Inbound Email Protection Breakdown (All Customers)
22 April 2024
Available to all customers by April 22nd, 2024 No actions are required to receive this update.
Improvements:
New QR Code Phish Simulations
We're excited to introduce a new update to our simulated phishing feature for all Security Awareness customers. This release focuses on enhancing the simulation of digital QR-based threat vectors.
QR Code Simulation: We now offer the effective simulation of digital QR-based threat vectors through dynamically generated QR Codes in simulated phishing emails.
New QR Code Lure Templates: Enjoy a set of new QR code lure templates accompanied by teachable moment content to support this new simulation option.
Integration with Existing Campaigns: These features seamlessly work within the context of existing simulated phishing drive-by campaigns.
16 April 2024
Available to all customers by April 17th, 2024 No actions are required to receive this update.
Improvements:
New Emergency Inbox
- Introducing our new revamped Emergency Inbox feature, when using Emergency Inbox you will encounter the following changes:
- Emergency Inbox no longer launches a new tab
- Emergency Inbox Icon now provides a status text and visual indicator
- Emergency Inbox Icon is now clickable and takes you to Emergency Inbox
- New Interactive Emergency Inbox Icon in Log Search for emails with a 'Deferred' status
Example of Emergency Inbox Icon in Log Search
Example of an account that is actively spooling and is utilizing Emergency Inbox
Bug Fixes
- Corrects partner stats response schema when utilizing: api/v1/stats/{domain}/partner/orgs?page_size
10 April 2024
Available to all customers by April 12th, 2024 No actions are required to receive this update.
Improvements:
New Australian-Specific Smart ID Filters:
- Introducing new smart ID filters tailored for Australian users. These include:
- Australia Driver License
- Australia Medical Account Number (MAN)
- Australia Centrelink Customer Reference Number (CRN)
- Australia Passport
Notifications Added to Management Accounts:
- The Notifications page is now accessible for Management accounts. Users with these account types can now conveniently manage their notifications from within the platform.
ConnectWise Integration Improvements:
- Product and customer dropdown menus have undergone performance enhancements, particularly noticeable with large datasets. Users will experience smoother navigation and faster loading times.
Default Account Type Set to Organization on Customer Creation:
- Upon creating a new customer, the default account type will now be set to "organization".
Bug Fixes
- Resolves an issue that prevented users from scheduling reports directly from the new beta Reports page.
- Removes Google Icon from SSO providers.
25 March 2024
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaign templates added to Security Awareness in February 2024.
5 March 2024
Available to all customers by March 6th, 2024 No actions are required to receive this update.
Improvements:
- Azure Directory and Active Directory Sync now set the user role to "silent user" by default.
Assignment States
We have changed the completion status in Training to a date-based completion model. Here’s what to expect from this update:
- Assignment statuses will now be based on the end date and grace period.
- Admins will have the ability to manually complete or reopen assignments.
- The status of an assignment for users who have not completed an assignment by the end date will reflect level of completion.
- Provides a more intuitive expectation of training access.
- Admins will have better control of end user access to training with manual controls over their statuses.
19 February 2024
Available to all customers by February 22nd, 2024. No actions are required to receive this update.
Version 5.20240215
Improvements:
- Introduces a new SPF Hard Fail/Soft Fail control within Anti-Spoofing Policy.
Customers currently using Anti-Spoofing Policy will see their new _"Soft Failure"_ default to **Take no action**
Bug Fixes:
- Fixes an issue where some Outbound messages that were released from Quarantine didn’t update log status correctly.
- Fixes an issue where email preview displayed base64 encoding when initiated.
- Fixes an issue where SPF failures were being displayed incorrectly in email log preview and email permalink preview.
15 February 2024
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaign templates added to Security Awareness in January 2024.
10 February 2024
Available to all customers by February 14th, 2024. No actions are required to receive this update.
Version 5.20240208
Improvements:
- New Emergency Inbox Status indicator in the top right corner of the UI.
- Updated SPF recommendation for new customers within the Connection Details documentation.
Existing customers do not need to make any changes to their SPF records.
30 January 2024
Available to all customers by February 1st, 2024. No actions are required to receive this update.
Version 5.20240125
Improvements:
- New Connector added to Microsoft 365 Integration.
Our Microsoft 365 Integration now includes a new “locked down” connector which will be disabled by default and will provide a locked down version of the standard connector. This locked down version of the connectors will allow customers to be more selective about which IP addresses to trust for mail flow, facilitating an enhanced security posture (if desired).
The “locked down” connector should only be used after the customer has updated their MX records.
- Added a new Access Control for the Integrations page
15 January 2024
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaign templates added to Security Awareness in January 2024.
New Training Modules added to Security Awareness in January 2024
3 January 2024
Available to all customers by January 9th, 2024. No actions are required to receive this update.
Version 5.20231221
Improvements:
- Introducing Microsoft 365 Integration.
Our Microsoft 365 Integration significantly reduces manual effort when configuring a customer's Microsoft 365 tenant to collaborate with Proofpoint Essentials Email Security. This process includes setting up all necessary prerequisites to facilitate a standard MX deployment, including:
- Setting up mail flow rules.
- Creating inbound and outbound connectors.
- Automatically importing and verifying domains.
- Automatically setting up Azure Sync Users via Microsoft Entra.
The Microsoft 365 Integration feature can be found under Administration > Account Management > Integrations
Learn more about the new Microsoft 365 Integration here
Bug Fixes:
- Resolves an issue that prevented customers from viewing images via log preview.
- Fixed an issue where feedback confirmation dialogs where not mobile friendly in portrait.
18 December 2023
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaign templates added to Security Awareness in November 2023.
4 December 2023
Available to all customers by November 6th, 2023. No actions are required to receive this update.
Version 5.20231130
Bug Fixes:
- Resolves an issue that prevented read-only users from accessing email security package details on the licensing page.
- Resolves an issue where users logging into their Email Archive now correctly land on the Email Archive page instead of their home page. (Live from 5th December)
- Removes the option to 'Report a False Negative' for messages in the Attachment Defense queue to enhance user feedback.
- Fixes a problem that caused some help.proofpoint.com links to route directly to the main homepage.
27 November 2023
Available to all customers by November 30th, 2023. No actions are required to receive this update.
Version 5.20231123
Improvements:
- Introducing PhishAlarm® for Security Awareness. PhishAlarm® is an Add-in for Microsoft Exchange that allows users to easily report suspicious email without being encumbered to remember an ever-changing abuse box address or the correct format (headers and email bodies) to forward suspicious emails. PhishAlarm displays a button in the supported email client which, when clicked, will forward the email to defined email addresses. Typically, these email addresses are either an abuse box or members of your organization’s incident response and security team. To Learn more click here.
- Now displays the organizations timezone in log search results via tooltip.
Bug Fixes:
- Fixes an issue where URL's were being rewritten incorrectly by URL Defense.
- Fixes an issue where both HTML and plaintext content were being shown for multipart/alternative messages in Quarantine Preview.
20 November
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaigns templates added to Security Awareness in October 2023.
13 November 2023
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
Draft Assignments
- Admins will now be able to save an assignment as a draft before submitting and sending to users. Drafts can be edited multiple times and reviewed by multiple admins. Saved drafts can be found in the assignments table and will be available for both Training and Knowledge Assessment Assignments.
- When creating a new assignment, a new Save as Draft button can be found between Cancel and Submit. This button will also be visible when editing an existing draft.
- The Assignments Table will display any saved drafts. Drafts will not display information like Users or Modules until the assignment is submitted.
6 November 2023
Available to all customers by November 8th, 2023. No actions are required to receive this update.
Version 5.20231102
Improvements:
- Adds a new confirmation prompt when reporting a message as spam.
- Adds a new confirmation prompt to "release," "release & approve," and "block" digest actions.
30 October 2023
Available to all customers by November 2nd, 2023. No actions are required to receive this update.
Version 5.20231023
Improvements:
- Administrators now have access to view Sender Policy Results within message details.
- Improves scanning for calendar messages.
Bug Fixes:
- Bounced and out-of-office messages will now be correctly attributed to a user.
- Fixes an issue where administrators were unable to release items from quarantine on the user log search page.
- Resolves a bug that caused delays when adding a new domain.
- Fixes a bug where the "Hide email from log" action failed to display a success banner.
- Updates end user Senderlist description to align with the actual behaviour.
24 October 2023
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaigns templates and teachable moments added to Security Awareness in September 2023.
9 October 2023
Available to all customers by October 11th, 2023. No actions are required to receive this update.
Version 5.20231005
Bug Fixes:
- Fixes a bug where shared mailboxes were incorrectly receiving email letters when synced through New Azure User Sync.
3 October 2023
Available to all customers by October 5th, 2023. No actions are required to receive this update.
Version 5.20230929
Improvements:
- When creating a new customer in the UI, the license package will now default to Advanced+.
- Improves the accuracy of Dashboard: Threats by Domain (Spam count).
- Introduces a new error message in Archive when invalid IMAP server connection details are entered.
Bug Fixes:
- Fixes a bug where outbound bounce emails were triggering encryption filters.
- Fixes a bug where certain end users were unable to update their own profile settings.
- Fixes an issue where quarantine preview would cause an error.
- Fixes a bug in specific user logs when searching for domains.
- Fixes an issue where silent users were prompted to log in to Essentials after releasing from digest.
- Fixes an issue where One-Click Message Pull would fail to action multi-selection tasks.
18 September 2023
Available to all customers by. No actions are required to receive this update.
Improvements:
Proofpoint Essentials Security Awareness - DMARC Reject Policy
We have updated the DMARC policy to “reject” for our securityeducation.com domain to secure its email stream. This brings the domain’s email authentication posture in line with Proofpoint’s best practices, and what we advocate for as an email security provider. DMARC is intended to reduce email-based fraud and improve the reliability of email delivery. For this reason, it’s important as a DMARC vendor to protect our own domains from abuse but also to set an example for our customers of what DMARC-protected domains look like. Given the nature of securityeducation.com from both a customer perspective and the potential for abuse, it is exceptionally important we move to a reject policy in a safe manner. This change will have no impact on the delivery of emails from the securityeducation.com domain.
13 September 2023
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaigns templates and teachable moments added to Security Awareness in August 2023.
11 September 2023
Available to all customers by September 13th, 2023. No actions are required to receive this update.
Version 5.20230908
Improvements:
- Removes Plain Text LDAP option from Active Directory settings.
Bug Fixes:
- Fixes an issue where emails would say blocked during the attachment sandboxing phase.
- Fixes a bug where Threat Reporting - Scheduled List would cause an error when editing or deleting a favourited scheduled report.
- Fixes an issue where a white-labeled customer wasn't having their phone number or website added to welcome emails.
- Fixes an issue that resulted in scheduled reports not being sent.
- Removes blank graphs from reports.
5 September 2023
Available to all customers by September 7th, 2023. No actions are required to receive this update.
Version 5.20230825
Improvements:
- Increases the digest action rate limit from 50 (up from 12).
Bug Fixes:
- Fixes a bug that intermittently caused duplicates in SMTP Discovery List.
- Fixes an issue where country code under User page default to blank after Azure sync updates.
21 August 2023
Available to all customers by August 23rd, 2023. No actions are required to receive this update.
Version 5.20230816
Improvements:
- Drop downs in Manage Profile for Admin, Billing and Tech contacts are sorted according to admin level and alphabetical.
Bug Fixes:
- Fixes an issue where Threat Reports > Monthly Reports was not displaying stats for 30 days.
- Fixes a problem that was prevented EWT and Disclaimers to be added to the same message.
- Corrects an issue that resulted in Scheduled Reports not being sent.
- Resolves an issue where Welcome Emails were displaying #name# instead of actual company name in both preview and test email.
- Fixes an issue that prevented customers from performing actions on Learn More in EWT.
- Fixes a bug that prevented One-Click Message Pull to retract message on specific user logs.
- Fixes an issue that intermittently caused OAuth to be disabled when the Azure Directory Sync page was saved or manually ran.
16 August 2023
Available to Proofpoint Essentials Security Awareness customers now. No actions are required to receive this update.
Improvements:
New phishing campaigns templates and teachable moments added to Security Awareness in July 2023.
14 August 2023
Available to all customers by August 16th, 2023. No actions are required to receive this update.
Version 5.20230811
Improvements:
- Enhances the performance of domain lookups, resulting in much faster processes for customer creation, domain creation, and API endpoint requests.
- ConnectWise agreements are now filtered by company.
- Links in the following components are now encrypted: Easy Spam Disclaimer, Email Digests, Suspend Delivery Alerts, Message Details & Filter Alert.
Bug Fixes:
- Resolves an issue where ConnectWise details saved by specific customers were not being displayed.
- Fixes a problem that was preventing certain products and companies from appearing when being mapped to ConnectWise.
- Addresses an issue that caused user rate limits to be incorrectly calculated.
31 July 2023
To improve the accessibility of product updates, all new product release notes will be centralized in one convenient location: here
Available to all customers by August 2nd, 2023. No actions are required to receive this update.
Version 5.20230727
Improvements
- Adds radio button to toggle between include and exclude parameters on Traffic by Address report.
- Adds Attachment Defense threats to Daily and Monthly Threat Reports under Virus category.
- Adds total to the Active Mailbox report stats table & export.
- Removes "Stop Receiving These Reports" from Scheduled Reports email.
- Improvements to digest delivery timing.
Bug Fixes
- Corrects an issue that caused some character sets to not display correctly in Email Logs, Message Details, Easy Spam Disclaimer & Email Digests.
- Addresses a problem that prevented the delivery of SMS spooling alerts to certain users.
- Fixes an issue which caused different time periods to be applied when viewing reports.
- Corrects a display issue related to Dashboard exports, ensuring that the exported version now adopts a landscape orientation.
- Addresses a minor display issue on the Monthly Traffic report graph.