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Proofpoint, Inc.

Disable Welcome Emails

Situation Admin users can prevent the delivery of a Proofpoint Essentials Welcome email for new users.
Solution Follow the below steps to disable the welcome email.


Note: this will disable Welcome Emails for the entire organization.

  1. Log in to the Proofpoint Essentials Admin Console using your credentials.
  2. Navigate to Administration > Account Management.
  3. Click Notifications
    disable welcome email.JPG
  4. Toggle the switch to turn off Send Welcome Email (green means enabled).
  5. Click Save.

disable welcome email 2.jpg

After provisioning users, you can send out a Welcome Email to multiple users using the Mass Update feature.