|Situation||You need to apply a change to a large group of users.|
|Solution||The Mass Update feature allows Admin users to make bulk changes.|
The mass update feature allows you to apply a change across all (or a large set of) users.
For example, if you have loaded users as silent users, you may want to convert them into end users to ensure that they receive the quarantine digest, and can login
to the system.
Applying a Mass Update
- Login to your Proofpoint Account.
- Navigate to the Users & Groups > Users tab.
- Select the number of users (from the checkbox on the left-hand side) that you would like to mass update.
- Select Mass Update from the Action drop-down list.
- Select the appropriate option from the list displayed.
- Click Update Users.
Mass Update: Options and Settings
|Assign to group||Assign selected users to a particular group|
|Role||Change role for selected user accounts (For example: Channel admin, Org admin, End user, Silent user, Functional accounts)|
|Receive Reports||Enable / Disable receiving quarantine digest for selected users|
|Report only if new messages||Receive digest reports for only new messages|
|Interval between report checks||Time interval options between consecutive digest reports|
|Digest delivery start time||Set time when digests should be sent|
|Change Password||Setup a new password for selected accounts|
|Confirm Password||Confirm new password for selected accounts|
|Send Welcome Email||Send welcome Email to selected end users (not silent users)|
|Reset passwords for selected users||Send password reset Email to selected end users|
When changing a silent user to an end user, a welcome email will not be sent unless the Send Welcome Email option is selected during the update.