Skip to main content
Contact Us
My preferencesSign out
Proofpoint, Inc.

Mass Update

  1. Last updated
  2. Save as PDF
Situation You need to apply a change to a large group of users.
Solution The Mass Update feature allows Admin users to make bulk changes. 

 

What is Mass Update

The Mass Update feature in Proofpoint Essentials helps administrators make changes to multiple accounts at one time. It also allows you to apply a change across all (or a large set of) users. 

For example, if you have loaded users as silent users, you may want to convert them into end users to ensure that they receive the quarantine digest, and can login
to the system.

Applying a Mass Update

  1. Login to your Proofpoint Account.
  2. Navigate to the Administration > User Management > Users tab.
  3. Select the number of users (from the checkbox on the left-hand side) that you would like to mass update.
  4. Click MASS UPDATE USERS
      clipboard_e3c15edbd5d63dfc00977dbde32c16bb8.png
  5. Select the appropriate option from the list displayed.
  6. Click Update Users.
     

Mass Update: Options and Settings 

The following changes change be made to multiple accounts simultaneously using Mass Update:

Mass Update Options

Assign to group Assign selected users to a particular group
Role Change role for selected user accounts (For example: Channel admin, Org admin, End user, Silent user, Functional accounts)
Read-Only User Changes an Admin Role to Read Only
Exempt from Sync Exempts User Accounts from syncing with Azure/Active Directory
Receive Reports Enable / Disable receiving quarantine digest for selected users
Report only if new messages Receive digest reports for only new messages
Interval between report checks Time interval options between consecutive digest reports
Digest delivery start time Set time when digests should be sent
Change Password Setup a new password for selected accounts
Confirm Password Confirm new password for selected accounts
Send Welcome Email Send welcome Email to selected end users (not silent users)
Reset passwords for selected users Send password reset Email to selected end users

clipboard_ec880797c6f18be7bbf44708d9e036336.png

When changing a silent user to an end user, a welcome email will not be sent unless the Send Welcome Email option is selected during the update.