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Proofpoint, Inc.

Adding Functional Accounts Manually

Situation How would I manually add a Functional Account.
Solution Follow the below steps in the User Interface to add a Functional Account.

 

Overview 

Functional accounts are best added using the Active Directory, however they can be manually added as well.

Functional Accounts 

What Is A Functional Account? 
From the set-up Active Directory: Functional Accounts in Proofpoint Essentials for all email enabled Distribution Lists / Security Groups / Public folders that exist in the customers local Active Directory which do not already exist in Proofpoint Essentials.

Functional accounts are not real users, hence do not have a log-in. They do get mail filtered, and pass to the Exchange server for mail processing to be handled there.

Manually Adding 
Follow the steps below to add a functional account.

1.While logged into the user interface, navigate to Users & Groups > Functional Accounts.
2.Click Add a Functional Account.

add_FN.png
3. Enter the Name.
4. Enter the Email address.
5. Select the Account type (Security Group or Distribution Group) from the dropdown.
6. Click Save.

save_FN.png
Note: Functional accounts can also be added automatically through our Active Directory Sync option.

Please use this the link below for more information on Active Directory settings