How to Receive Email Notification of Essentials Service Incidents
| Situation | How do I set up notifications for when there is a service incident in Essentials? |
|---|---|
| Solution | This will give you step by step guide to set up a notification for any time an article is tagged as Essentials Service Incidents |
How to follow Essentials Service Incident
Prerequisite - You require access into the Proofpoint Essentials Support portal. Please see this KB: https://help.proofpoint.com/Proofpoi...Support_portal
- Log into the Support Portal: https://www.proofpoint.com/essentialscommunity
- Access the Essentials Service Incident topic feed here.
- Click FOLLOW.
- Enable notifications
- Click the Drop Down next to the following section.
- Choose Every Post
Ensure your profile settings are configured to deliver notifications
- Under your user profile on the top right click My Settings.
- Check box for Enable email notifications.
- Click Save.
Email notifications are delivered on discussion questions and comments only.