|Situation||How would I manually add a Functional Account.|
|Solution||Follow the below steps in the User Interface to add a Functional Account.|
Functional accounts are best added using the Active Directory, however they can be manually added as well.
What Is A Functional Account?
From the set-up Active Directory: Functional Accounts in Proofpoint Essentials for all email enabled Distribution Lists / Security Groups / Public folders that exist in the customers local Active Directory which do not already exist in Proofpoint Essentials.
Functional accounts are not real users, hence do not have a log-in. They do get mail filtered, and pass to the Exchange server for mail processing to be handled there.
Follow the steps below to add a functional account.
1.While logged into the user interface, navigate to Users & Groups > Functional Accounts.
2.Click Add a Functional Account.
3. Enter the Name.
4. Enter the Email address.
5. Select the Account type (Security Group or Distribution Group) from the dropdown.
6. Click Save.
Note: Functional accounts can also be added automatically through our Active Directory Sync option.
Please use this the link below for more information on Active Directory settings