This article describes how to use the Mass Update function to send Welcome Emails to multiple users at once.
Before you attempt this, first check to see if Welcome Email Notifications have been disabled per this KB: Disable Welcome Emails
If disabled, re-enable and save before proceeding.
Sending Welcome Email
Please follow the below steps to send a welcome email to multiple users.
- Navigate to Administration > User Management > Users.
- Select the checkbox beside the user(s) you wish to send the Welcome email to
Note: The selections work on a page-by-page basis. Only the users on the current page will get checked. If you go to the next page, the users will be de-selected.
- Click Mass Update Users.
- Check the Send Welcome Email checkbox.
- Click Update Users.
All selected end users will receive a welcome email.
Are users not receiving the email? Check out our article Why aren't my users receiving a Welcome email?